According to @elevenlabsio, Sharpen has selected ElevenLabs as their exclusive provider for AI voice agents, marking one of the first native deployments of agentic AI within a Contact Center as a Service (CCaaS) platform. This integration signifies a shift in the industry, as AI is now embedded in the orchestration layer of contact centers, providing real-time access to full caller history, sentiment analysis, and escalation status. This allows for smooth transitions between AI and human agents, improving operational efficiency and customer experience. Business opportunities include enhanced automation, reduced response times, and scalable AI-driven customer engagement solutions. (Source: @elevenlabsio, Oct 7, 2025)

According to @elevenlabsio, Immobiliare, Italy’s leading property marketplace, has implemented 24/7 AI voice support using ElevenLabs Agents to address persistent communication challenges in the real estate sector. The AI-powered voice agent handles listing-specific inquiries, collects qualified lead information, and provides detailed call summaries. This integration streamlines buyer-seller interactions, reduces spam calls for sellers, and ensures that buyers receive prompt, accurate responses, thereby enhancing customer experience and operational efficiency in the property marketplace. The adoption of advanced AI voice agents signals a growing trend in real estate technology, offering significant business opportunities for AI-driven customer service solutions. (Source: @elevenlabsio, Sep 29, 2025)

According to ElevenLabs (@elevenlabsio), AI-powered voice agents are streamlining phone-based operations that previously relied on complex IVR menus, such as insurance eligibility and benefits verification, prescription refills at pharmacies, and airline flight status checks and rebooking. This technology significantly reduces wait times and enhances customer experience by automating routine tasks that once required hours on hold, opening up new business opportunities for enterprises to optimize customer service workflows and increase operational efficiency (source: elevenlabs.io/docs/conversat).

According to @elevenlabsio, a 2-hour Conversational Agent Hackathon will be co-hosted by ElevenLabs and partners including ExaAILabs, NotionHQ, lovable_dev, boltdotnew, n8n_io, and NFX, challenging participants to build advanced voice agents for a chance to win prizes totaling tens of thousands of dollars. This event underscores the surge in demand for real-time, AI-driven voice solutions across industries such as customer service, productivity, and automation. The hackathon provides a concrete opportunity for developers to showcase innovations in conversational AI, demonstrating practical applications and market potential for enterprise and consumer use cases (source: @elevenlabsio, June 19, 2025).